Legal
Privacy Policy
Your privacy matters to us. This policy explains how we handle your information.
Effective Date: March 17, 2026
InComfort Living ("we," "us," or "our"), a family-owned home services and property management company operated by Ryan and Sarah Stewart on Amelia Island, Florida, operates the website www.incomfortliving.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, interact with us on social media, or use our services.
1. Information We Collect
Information You Provide
When you contact us through our website, request a consultation, use our online scheduling system, or otherwise communicate with us, we may collect:
- Your name
- Email address
- Phone number
- Property address
- Service interests and preferences
- Scheduling and appointment details
- Any additional information you include in your message
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Device type and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search terms that led you to our Site
Information from Social Media
We maintain a presence on social media platforms including Facebook, Instagram, and Twitter. When you interact with us on these platforms, we may receive information such as your profile name, profile picture, and the content of your messages or comments. Each platform has its own privacy policy governing how it collects and uses your data.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide, maintain, and improve our services
- Schedule consultations and coordinate service delivery through our online booking system
- Send you information about our services that may interest you (with your consent)
- Communicate with you via email, phone, or social media
- Analyze Site usage to improve content and user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., website hosting, email delivery, analytics). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Trusted local partners when you request services that involve third-party contractors (e.g., pest control, pool maintenance). We will only share the information necessary to fulfill your service request.
- Legal authorities when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site. We may use the following types of cookies:
- Essential cookies required for basic Site functionality
- Analytics cookies that help us understand how visitors use our Site
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: